DIRECTV HD DVR Problems And Reviews
According to DIRECTV, there are no DIRECTV® HD DVR problems. But plug search terms like “DIRECTV HD DVR problems” into Google and you’ll find plenty of the company’s current and former subscribers airing their complaints. And, often enough, these DIRECTV TV DVR problems have been such a hassle that these disgruntled subscribers have switched to DISH Network®.
Suffice it to say, DIRECTV TV DVR problems so severe they’ve caused subscribers to switch service providers are the kind of things prospective customers should know about. And since DIRECTV itself is remaining mum on these issues, the folks here at InternetLion.com decided to do a little legwork and create our own, more honest DIRECTV HD DVR review. That way you can avoid a situation in which you’re paying more for DIRECTV HD programming, but can’t watch any of it due to your finicky DIRECTV TV DVR.
DIRECTV HD DVR Review
Because DVR/recorders are the most popular systems in the industry, our first section on DIRECTV TV DVR problems will be a DIRECTV HD DVR review. In this vein there are tons of complaints, but probably the most seemingly annoying incident was described on the City-Data website. The exact problem in this case was that a subscriber had upgraded his service from SD to DIRECTV HD programming only to have his new DVR/receiver go on the fritz.
Specifically, the subscriber’s DIRECTV HD DVR problems included the machine constantly shutting off on its own. Naturally, the subscriber called DIRECTV customer support, but even after paying $20 to replace his access card his DVR/Recorder didn’t work properly and he eventually mentioned getting rid of his DIRECTV HD programming package and going back to SD service instead.
For our parts, we’re offended for the guy, considering he had to pay to fix a faulty product. But, then again, maybe that’s just us…
DIRECTV HD Receiver Review
Now that we’ve given you a taste of the kind of DIRECTV TV DVR problems you could have as a DIRECTV subscriber, we’re now going to cover the other half of DIRECTV’s machines with a DIRECTV HD receiver review. For this segment we found another juicy complaint posted on the HighDef Forum by “Dr Fu Manchu.”
In Dr Fu Manchu’s case, his DIRECTV HD receiver review explained how his equipment would suddenly jam and his TV screen would go gray. At first, he said, he could deal with this issue as it happened only occasionally. But after several months the glitch occurred more frequently. Eventually he called DIRECTV and had to pay $20 shipping and extend his contract for the company to replace his machine.
Other customers also related having the same problem after Dr Fu Manchu posted on the issue, and later he said that the problem only occurred while watching DIRECTV HD channels, specifically ESPNHD. The fact that the local HD channels all worked fine would lead one to believe that there was a problem with DIRECTV’s signals, not Dr Fu Manchu’s receiver. But the very fact that, despite its being their own gaff, DIRECTV charged Dr Fu Manchu to replace a system that wasn’t broken is beyond outrageous.
Where to Find a DIRECTV TV DVR Manual
Considering how DIRECTV charges for replacing DVRs and receivers, we here at InternetLion.com suggest current DIRECTV customers break out their DIRECTV TV DVR manuals and make sure their equipment isn’t simply hooked up wrong before reporting a problem. If you have lost your DIRECTV TV DVR manual, digital versions can be found online.
For everyone else, we suggest saving yourself the headache and ordering one of the DISH Network deals featured on our site. After all, there’s a reason the Better Business Bureau of America has given DIRECTV an F for its business practices and continues to give DISH Network a higher rating.
In fact, DISH Network is the leader in breakthrough technology – including revolutionary DVRs like the ViP922 Slingloaded DVR, which allows DISH Network subscribers to watch TV anywhere on their smart phones or laptops. The ViP922 has received industry-wide acclaim, including being awarded the editor’s choice awards in 2009 and 2010 from CNET and PC Magazine.
Disclaimer: Please note that this article was written when the satellite TV provider DISH was branded as DISH Network. As of 2/1/2012 DISH Network has changed their branding name to DISH. Article post date: 11/21/2010.